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To connect to stored record just double click on computer row:
Chat feature
You can use text chat to talk with workstation user you connected to.
To open chat click on chat icon in the HUD of remote desktop window:
You can use authentication so remote user can see who you are. This is necessary then Octonus Support Client are used in customer support cases.
To authenticate yourself you need to login, to login press user button in the toolbar of Address Book Window:
Enter login provided by Octonus:
Then you authenticated you can use translate to your native language - just choose language in drop-down list:
